Just a quick note to thank you for your last post about the Wal-Mart Optometrist. I am the GM of a 250+ employee call center and your lessons really hit the mark. So much so that I forwarded the post to everyone in the call center to read (we work in Vancouver, BC thus the Wal-Mart in Athens will not benefit unfortunately). Thanks again! Greg<\/p><\/blockquote>\n
Another thing it tells me is that the message of how important customer service is needs to be repeated<\/b> over and over again. <\/p>\n By the way Greg, I’ve been to Vancouver and the scenery is breathtaking. I hope that your team gets something out of the article. Thanks very much for sharing your story with me. Feel free to participate in the conversation any time. -Carl<\/p>\n","protected":false},"excerpt":{"rendered":" Got this note from Greg this morning in response to my post about customer service – Just a quick note to thank you for your last post about the Wal-Mart Optometrist. I am the GM of a 250+ employee call center and your lessons really hit the mark. So much so that I forwarded the […]<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"wds_primary_category":0,"footnotes":""},"categories":[11,4,15,8,10,2],"tags":[],"class_list":["post-105","post","type-post","status-publish","format-standard","hentry","category-job-seekers-tips","category-miscellaneous","category-restaurant-jobs","category-restaurant-news","category-restaurant-recruiter-how-to","category-restaurant-recruiters-viewpoint","post-wrapper","thrv_wrapper"],"_links":{"self":[{"href":"https:\/\/cecsearch.com\/wordpress\/wp-json\/wp\/v2\/posts\/105","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cecsearch.com\/wordpress\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cecsearch.com\/wordpress\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cecsearch.com\/wordpress\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/cecsearch.com\/wordpress\/wp-json\/wp\/v2\/comments?post=105"}],"version-history":[{"count":0,"href":"https:\/\/cecsearch.com\/wordpress\/wp-json\/wp\/v2\/posts\/105\/revisions"}],"wp:attachment":[{"href":"https:\/\/cecsearch.com\/wordpress\/wp-json\/wp\/v2\/media?parent=105"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cecsearch.com\/wordpress\/wp-json\/wp\/v2\/categories?post=105"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cecsearch.com\/wordpress\/wp-json\/wp\/v2\/tags?post=105"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}![](\"https:\/\/cecsearch.com\/wp-content\/themes\/mistylook2\/img\/vancouver.jpg\")
Tells me two things that aren’t always so obvious when you are blogging: 1) We live in a global community <\/strong>that is shrinking…. Greg is reading me from Canada. So now I have 4 readers and global reach. \ud83d\ude09 2) Even though you don’t get a comment <\/strong>on your blog, it may still have an impact<\/strong>. Hey wait a minute, if Greg forwarded my post to everyone in his call center of 250+ does that mean I have readership larger than 4?!?!?!? \ud83d\ude42 <\/p>\n